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When a company is affected by a struggling economy or other pressures, hard decisions have to be made, and employees need to be on board with these decisions. Different levels of leadership bear specific responsibilities at such times. These responsibilities include communicating strategic vision, explaining the rationale for decisions made, and translating those decisions into day-to-day operational terms. This course explains the responsibilities of various leadership roles when communicating during challenging times. It then covers how to create a communication plan using a five-step process. Finally, it gives guidance and an opportunity to practice communicating with employees about hard strategic decisions arising from challenging business situations.
Managers, team leaders, business professionals, and individuals who need to communicate strategy and manage employee performance during difficult times for their organizations
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Validity: 3 Months