Essential Skills for Administrative Support Professionals

When it comes to a typical day at the office for an administrative professional, each day's planned agenda can change on a whim.


 Whether it be unexpected meeting requests to juggle, a last-minute announcement the boss needs to communicate, or a sudden request from the boss that shifts priorities, the tasks performed in a typical day are varied and ever-changing. But regardless of how much the agenda changes from day to day, there are standard tasks that every administrative professional will perform regularly. This course describes common administrative support tasks. Specifically, it covers the stages of the records management life cycle and details the different types of classification systems used for sorting records. The course also discusses the key tasks involved in arranging business travel, including considerations for international travel. Finally, the course describes the steps for planning and scheduling meetings, as well as the key techniques for recording meetings.

Target Audience
Employees in administrative support positions, as well as individuals who want to refresh their administrative skills


Administrative Professionals: Common Administrative Support Tasks Read more
Administrative Professionals: Maximizing Your Relationship with Your Boss Read more
Administrative Professionals: Interacting with Others Read more
Administrative Professionals: Putting Your Best Foot Forward Read more

Validity: 3 Months

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